Privacy Policy

_Pending final legal/business review._

**What we collect.** Your name, phone number, email address and any details you give us about an order, appointment, commission or repair. If you create an account we also store your login identity.

**Why.** To answer enquiries, fulfil orders and commissions, arrange delivery, and keep proper records of precious-metal transactions.

**Sharing.** We share only what is necessary with couriers to deliver your parcel. We do not sell personal data.

**Storage.** Records are held on our hosted database with access restricted to authorised staff by role. Sensitive administrative actions are logged.

**Your choices.** You may ask us to correct or delete your details, subject to any record-keeping we are legally required to maintain. Contact us on the number shown on our contact page.